Registration & Email
If you don't find the answer to your question, contact us.
SELECT A TOPIC (details for each are farther down the page):


If you're having Registration or Login difficulties, please check the following:

1. Your email address can't begin with a number.
2. The password field is case sensitive. You must re-enter your password exactly as you did when you registered. (ex: Password, PASSWORD or password).
3. Your password must be a minimum of 6 characters and may consist of letters and/or numbers, but no special characters or hyphens.
4. Can't remember your password? Click here for password assistance.

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Can't remember your password? Click here for password assistance. Note: If you've already registered you're ready to go!

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Your account information can be viewed anytime by clicking on the My Account link at the top of our website.

To update or change to your account information, please call (877) 330-3393 and a Chadwicks Customer Care representative will personally assist you.

NOTE: For your convenience, if you are using the same login for our sister brand metrostyle®, any changes you make to your account will be applied to your account as well.

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In order to purchase from Chadwicks you must have an email address. You'll be asked for your email address when you enter your Billing Information at checkout. This is so we can communicate with you about your order. By entering a working email address, you're instantly entitled to receive an up-to-the-minute order status; links to track package delivery; exclusive online discounts and product offerings; plus newsletters about the latest trends. We'll never send unsolicited e-mails to you, or sell or rent your e-mail address to anyone.

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While it's not required for you to register on our site, we strongly recommend it. It makes your shopping experience with us easy, convenient and more secure. Additionally, registration is FREE and EASY! Register Now

- Exclusive Offers- your personal promotions are automatically displayed on the home page when you log in.
- Save Your Bag for Later- too busy to checkout now? We let you save your shopping bag for later when things settle down and you have the time to checkout.
- Edit Info- Access or modify your own personal information anytime.
- Detailed Order Status- complete details of your orders, including price, number of products, shipping method and cost, and address.
- Address Book- save time by saving friends' and family's addresses for fast and easy checkout.
- Wish List- not sure of an item? Save it for later. Or email to friends and family.

Register Now

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When you sign up to receive our emails, you’ll get exclusive deals and discounts delivered directly to your inbox. Plus, you’ll be invited to preview new collections and shop online-only sales.

To sign up for emails, simply enter your email address in the “Sign Up” box on the homepage of

To be removed from our email list, click on the “unsubscribe” link at the bottom of any Chadwicks email then click “submit.”

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*Discount is available on items in the “Clearance” category only. To receive this discount, simply add the items you wish to purchase to your shopping bag. The discount will be automatically applied to the applicable items at checkout. No promo code/key code necessary. Not valid on prior purchases, charges, purchases of gift cards, or international orders. Valid on purchases only. Discount expires 9/7/15 at 11:59 p.m. Eastern Time.

**Enter Promotion Code MS80274 at checkout. $2.99 ships your entire order. Flat-rate Shipping offer applies to standard shipping charges only on any order of $75 or more. Customer must provide Promotion Code at point of sale to receive discount. Not valid on prior purchases, charges, purchases of gift cards, or international orders. Cannot be combined with any other offer. Valid on purchases only. Offer expires 9/7/15 at 11:59 p.m. Eastern Time.